Help & Support

I do not understand how to...

If you need help using Tradorade, there are several ways to get support. Tradorade includes an extensive self-help module with step-by-step explanations for all features. Whether you want to learn how to log trades, how to filter statistics by strategy or time frame, or how to collaborate with your trading mentor - all information is available directly in the application.

In addition, our Discord community is the perfect place to ask questions about using your trading journal, logging trades, or analyzing your trading statistics. There, you can connect with other traders who use Tradorade and share experiences about daytrading or swingtrading and tracking your trading performance.

Is this a bug?

If you think you have found a bug in Tradorade, it is important to first check whether it is truly a technical issue. Sometimes questions about functionality, such as filtering trades or calculating statistics, can be resolved by checking the help section or asking in the Discord community.

A bug is a technical problem where the application does not work as intended. For example, when trades are not saved, statistics are calculated incorrectly, or certain features do not respond. If you are sure you have found a bug that affects your trading journal functionality, you can report it on our bugs page. We greatly value your feedback, because it helps us improve Tradorade for all traders who want to optimize their trading performance.

I need professional help

For traders who need personal guidance with using Tradorade, or deeper advice on optimizing their trading journal, we offer personalized support. This service is available to users with a paid subscription and gives you direct access to our support team.